LensCrafters

Reviews

• JR

  J Richyoullnevrknow

  Sep 24, 2026
  5.0
  Helped my wife see better and the staff was friendly and caring. Would recommend.
• AH

  Autumn Herzig

  Aug 30, 2026
  5.0
  Very friendly staff! Helped me with all the questions I had!
• SD

  Sandi D

  Aug 28, 2026
  5.0
  An Exceptional First Experience! I had an absolutely wonderful experience at LensCrafters, & I couldn’t be more impressed with Bronwyn & Luxottica! From the moment I walked through the door, I was warmly greeted & immediately made to feel welcome. This was my first time at LensCrafters, Luxottica & Bronwyn made the entire experience so easy and enjoyable. They were incredibly informative, knowledgeable, professional, and helpful. I came in specifically looking for high-index lenses, & they had exactly what I was looking for! They took the time to explain my options thoroughly, answered all of my questions, & made sure I understood everything before making my decision. What really stood out to me was how much they genuinely cared about providing great customer service. I never felt rushed or pressured—just well taken care of from beginning to end. I am so happy with my experience & absolutely will be returning to LensCrafters in the future.
• JD

  Juan Delacruz

  Aug 22, 2026
  5.0
  Bronwynn is awesome . She fixed my broken Ray Ban sunglasses with no charge. I highly recommend Lens Crafters for their amazing customer service and excellent products and services
• SS

  Sprouty

  Aug 11, 2026
  5.0
  From Dr Cohen to the rest of the staff at this LensCrafter was a great experience. From coming in early to check out their glasses selection, to my appt and getting my glasses everything went smooth and easily. I think I have some eye issues and my last Rx was just not right. Dr Cohen took the time to get things adjusted. Then I got the glasses I have wanted for a while. I do not have insurance. So if you are also in the same boat, get a AAA card. 20% off your frames & 50% off your lenses. The woman helping me compared both the LensCrafters sale and AAA and used the cheaper of the two. I saved a TON of money. The cost of the vision part of it was reasonable. Up from my last check up but still reasonable. And no. I do not think LensCrafters is more expensive. I looked at the price range for what I need for my lenses. It was spot on (yes it was on the upper side of the range, but it is California …) what I would have been charged before my AAA discount. Picking up my glasses was a breeze. Came in one week after I ordered them. In and out in minutes. I am always nervous going to a new eye place (changed from a different LC) because I only wear my glasses and I have horrible vision. So I need it right. I would happily recommend Simi Valley LensCrafters. I will be back next year for a check up vision appt.

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