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ARCpoint Labs of San Rafael provides a wide variety of diagnostic testing services and wellness solutions to help individuals, companies, and communities make more informed decisions. We personalize services from over 10,000 clinical tests and workplace safety solutions, including DOT & non-DOT drug and alcohol testing, DNA testing, blood draw, COVID-19 testing, random drug testing, Court ordered drug testing, DOT compliance services, background checks and employee assistance programs. Accurate, reliable and confidential information is now available through the one-stop trusted lab partner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.