Club Pilates

Reviews

• KR

  Katherine Ramirez

  Jul 30, 2026
  5.0
  I was a member at Club Pilates San Leandro for about four months, and I had a great experience overall! The instructors are good, though like any studio, you’ll naturally find favorites based on teaching style. Classes are capped at 12 people, so spots fill up fast. I found that having the unlimited membership made a huge difference—it allowed me to book up to 15 classes ahead of time. As long as you have a routine schedule and schedule your next class right after finishing one, it’s super manageable. What really impressed me was their staff and customer service. I had a few personal things come up where I needed to pause my membership, and they were always responsive and helpful over the phone. I recently moved away to an area without a nearby location and had to cancel, but the whole process was smooth and stress-free. I never tried email so I cannot speak to that. Highly recommend if you're looking for a solid Pilates studio with great service!
• LL

  Lien

  Jun 6, 2026
  1.0
  Door is always locked. It’s not the instructors’ jobs to be sitting in the front desk to open the door for people btw.
• AS

  Andrea Sosa

  Mar 27, 2026
  1.0
  If I could give zero stars to this place I would. I was kicked out of class today because I was #1 on the waitlist and the receptionist failed to tell me this when I came in. Her excuse was that “there were 2 Andrea’s in class”. So she had to embarrass me in front of everyone and tell me that I had to leave. This was not the first time that I showed up to class while being on the waitlist, I never had issues with this until today. On top of this, she hesitated to give me back the class credit for today that I did not use. I had to ask her twice. After paying the membership for 3 months I am very disappointed in this studio. This confirms my decision that switching to another Pilates studio was the best decision!!! The studio can keep my last two credits for the month, I don’t even care. This is terrible customer service and it shows that they don’t value their members. I want nothing to do with this place and I am never coming back here!!! The studio should definitely hire more professional staff!!!
• AM

  Aledgia McGriger

  Jan 27, 2026
  1.0
  The most unresponsive place and no one can answer a question except a manager who is never there and doesn’t respond to emails or messages.

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