Alter Mental Health San Juan Capistrano provides a short-term crisis stabilization unit for individuals struggling with an acute mental health crisis as an alternative to inpatient hospitalization or other levels of care. To qualify for immediate mental health treatment, an individual must be ready for treatment that would otherwise be appropriate for entering a psychiatric hospital. We treat bipolar disorder, personality disorders, schizophrenia, suicide ideation, ADHD, disrupted sleep, anxiety and depression among other disorders. We specialize in various modalities including Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT), Solution Focused Therapy (SFT), Motivational Interviewing (MI) and more. We are pet-friendly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.