LensCrafters Optique

Reviews

• HH

  Hunter

  5 days ago
  5.0
  I had a wonderful experience at this LensCrafters! It has a lovely boutique vibe, feeling cozy and welcoming with a fantastic selection. Diane and the entire staff were fantastic, providing attentive and personalized service that really made my visit special. Highly recommend them for your next eyewear purchase!
• MD

  Michael Donovan

  May 30, 2026
  5.0
  The service was fast and done well Reuban was very chill and nice we will come back here again whenever we need new or fixed glasses
• BK

  Bob Conway and Janet Koch

  May 5, 2026
  5.0
  Janet's vision is compromised in several ways, including Strabismus, and we went to LensCrafters Optique with a recent prescription to get a new pair of glasses. The staff were all helpful, but Ruben was exceptionally thoughtful and patient, and was very focussed on getting the glasses right. He has many years of experience and has a clear understanding of how to make glasses work. He also understands that each change or adjustment can take time for the patient to understand and evaluate. We are very grateful for his thoughtful care and happily rate him 5 stars.
• MF

  Michael Freeman

  May 4, 2026
  5.0
  Fixed glasses no charge
• CH

  clayton hoffstein (Clay Hoffstein)

  Apr 16, 2026
  1.0
  TLDR: Lenscrafters opened up a CC in my wife's name without her permission!!! A couple months ago I accompanied my wife to LensCrafters Optique Clairemont location as she was in need of new glasses. We looked around the store and my wife did not find anything she liked at her price point. It's a small store so you cannot really escape the pushy salespeople. The salesperson took my wife's insurance and explained our discount. It was nowhere near enough so we went to leave. Disappointed and not wanting a sale to walk out the door the woman got the manager, a male, who told my wife about "LensCrafters Plus" membership or something to that effect and offered to check our eligibility. They were both rather pushy, my wife said no thank you, we left and thought nothing of it. A few days later my wife gets a notification that a new Credit Card was opened up in her name. It was labelled as a Wal-Mart CC so we were confused but we were eventually able to trace the card to, you guesssed it, a LensCrafters credit card. They used an old address and since my wife didn't create the account she had no login privileges and it was a real pain to cancel it, it took weeks. I'm sure they will deny it but the man and woman working at that LensCrafters 100% opened an account in my wife's name, surely in some attempt to hit their bonus/quota for number of new members for LensCrafters Plus or whatever subscription/Credit Card service they offer. Totally scummy behavior. My wife is too kind to say anything but I will 100% call this shady business practice out. Do not go here and DO NOT give this company any of your personal information.

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