Propel Therapeutics - Ketamine Therapy

Reviews

• CL

  Cristal De La Luz

  2 days ago
  5.0
  I will forever be grateful for the care I received at Propel. After two ER visits for unbearable nerve pain, I found Propel and completed six Ketamine/Lidocaine IV treatments over two months. The treatments gave me something I hadn’t felt in a long time: relief and hope. They gave me a break from my pain prison and allowed me to live in the world again. The staff is incredibly attentive, compassionate, and truly understands what it’s like to care for people living with chronic pain. I felt seen, heard, and genuinely cared for. I’m deeply grateful to Dr. Peeva and the entire Propel team for helping me reclaim a part of my life.
• PP

  Phil

  Jul 3, 2026
  5.0
  I have suffered from anxiety, intrusive thoughts, hyper-vigilance and reactivity for decades. Fifteen years ago, I was diagnosed with Generalized Anxiety Disorder and PTSD in addition to Traumatic Brain Injury. I have tried numerous therapy modalities since, including talk therapy, EMDR, brain spotting, neural feedback and neural stimulation. None gave me real relief. My prior treatment team suggested that my issues are therapy resistant and referred me to Propel. I was not familiar with ketamine therapy, but was open to it and excited to try it. As soon as I spoke with Dr. Fischer for my consult, I felt confident and reassured that this could actually help. At my first session, I met Dr. Peeva and she and Dr. Fischer both spent time explaining the process and answering all my questions. The session was unlike anything I have experienced. It was very comfortable and I left feeling encouraged for the first time in years. I knew I was in good hands with this team. I have completed my six scheduled sessions and it totally exceeded my expectations! If you are suffering and cannot find relief, please reach out to the team at Propel. They can help. I am so grateful for the compassionate care that Dr. Fischer, Dr. Peeva, Mackenzie, and Jackie gave me. They were patient and kind and I looked forward to visits because of it. I absolutely recommend Propel!
• SH

  Sarah H

  Jun 27, 2026
  5.0
  I started care at Propel at one of the most difficult times of my life, following numerous mishaps with antidepressants, a traumatic experience at a different clinic that offered ketamine infusions, and a lifetime of nervous system disregulation. The levels professionalism, kindness, understanding, and support I encountered at Propel have been unparalleled. They worked with me and my very high anxiety so I could feel completely safe and supported and be open to healing. This has been life-changing care well worth the financial cost. Thank you again, Propel team!
• DR

  David Ramirez

  Jun 13, 2026
  5.0
  What a beautiful and healing experience. After five years of ketamine treatments, I can honestly say this was one of the most meaningful sessions I have ever had. From the moment I arrived, everything felt thoughtfully designed for comfort and healing. The rooms were peaceful, welcoming, and calming, and even the snacks afterward were a wonderful touch. Every detail made me feel cared for. What stood out most was the level of expertise and compassion. Unlike other places where treatments can sometimes feel rushed or filled with unnecessary additions, the physician took the time to make thoughtful adjustments to my treatment plan. She explained that a few things I had been receiving elsewhere felt more like fluff than necessity, and she was absolutely right. Even at a lower dose, extending the infusion by just 30 more minutes created a deeper and more meaningful experience than I had experienced in Seattle. But what truly made this unforgettable was the conversation we had. I shared that my intention was to let go of the trauma I carried from years working in the operating room and to begin accepting that there is a beautiful life beyond that chapter. Her words touched me deeply. She reminded me that healing is not just about processing the past but allowing yourself to step into a future that looks different from the one you always imagined. It was exactly what I needed to hear. I also want to give a special shout-out to the medical assistant, who was incredibly kind, attentive, and welcoming throughout the entire visit. Sometimes the smallest acts of kindness make the biggest difference, and they helped create an environment where I felt safe, supported, and genuinely cared for. This experience reminded me why I began this journey in the first place. Healing is rarely linear, but every once in a while you find a team that makes you feel seen as a person rather than a patient. Thank you for providing one of the most healing experiences I have had in five years of treatment. I left feeling lighter, hopeful, and excited for the next chapter of my life.
• BZ

  Barndeep Zenda

  May 28, 2026
  1.0
  Money grab. Save your money. To be clear, this review is directed at the way my concerns were handled by Dr. Peeva, the anesthesiologist/the owner at the clinic, not the other staff members. I completed five ketamine therapy sessions at Propel Therapeutics, all paid out of pocket. After two negative experiences back-to-back, I reached out because there were certain preventable issues during those sessions that made it difficult for me to fully immerse myself in the treatment. I understand that not every session will be perfect and that some things are outside anyone’s control. But when issues happen more than once, I believe the right thing to do is have an honest conversation about what went wrong, what could have been prevented, and how to move forward in a way that feels fair. When I spoke with Dr. Peeva, I was trying to find a reasonable middle-ground solution. This was not about simply getting money back. It was about accountability, patient care, and finding a compromise after two sessions that did not go well. Instead, I felt dismissed and gaslit. She suggested that ketamine can sometimes make people hear or feel things that are not true, which felt like an attempt to minimize my concerns rather than actually address them. She also said, verbatim, that she was going to “speak to my staff to get the truth,” which came across as if she was assuming I was lying or exaggerating. That was extremely disrespectful and disappointing, especially when I was trying to have a reasonable conversation about a service that is deeply personal and requires trust. I was very clear that I wanted to continue treatment, but I did not feel it was right to pay full price for two sessions that were negatively impacted by preventable issues. When I asked for a compromise or middle ground, she told me there was none and that there was nothing she could do, aside from referring me to a "cheaper" clinic, after I had been paying cash. That comment felt demeaning, petty, and completely unprofessional. It came across as if the issue was my ability to afford treatment rather than the clinic taking accountability for my experience. The billing was also a major concern. They provided a superbill at what felt like an outrageous cost, and when I spoke with insurance, I was told the charges seemed much higher than the norm. There is already a negative stigma around some ketamine clinics being “money grab” clinics, and unfortunately, my experience here only added to that feeling. I also had serious concerns about safety and oversight. In my opinion, IV ketamine should come with appropriate clinical supervision and a clear plan in case something goes wrong. I was uncomfortable with the level of oversight available, especially when it seemed like direct supervision was limited. The anesthesiologist should not be on vacation, and leaving an RN to administer to IV ketamine (so if something was to go wrong the clinic will have 1 registered Nurse, 1 therapist(LMFT), and 1 front desk assistant, on site with no provider support...sounds questionable). Overall, the way my concerns were handled made me feel like the focus was more on money than patient care, accountability, or making things right. They were quick to accept my out-of-pocket payment, but when I brought up legitimate concerns after two poor sessions, I felt dismissed, blamed, minimized, devalued, and offered no meaningful solution. I left feeling invalidated, disrespected, and treated like a transaction instead of a patient. Based on my experience, I would strongly caution others to ask detailed questions about cost, billing, safety protocols, supervision, and how the clinic handles concerns before spending money here.

Frequently Asked Questions About Propel Therapeutics - Ketamine Therapy