LensCrafters

Reviews

• CP

  Carrie Friedman, FNP-BC, PMHNP

  4 days ago
  5.0
  I had such a wonderful experience at LensCrafters in the Roseville Galleria. Michaela helped me and was incredibly thoughtful, kind, and professional. I did not end up selecting new glasses that day, but she still took the time to help adjust and fit my current glasses so they were no longer pinching my head. She was patient, attentive, and genuinely helpful. I really appreciated her care and expertise. I look forward to coming back when I have more time to pick out my new glasses!
• AV

  Andre Villa

  Jul 1, 2026
  5.0
  At LensCrafters located in the Galleria mall in Roseville, Ca., I highly recommend working with Michelle Barley for her candid feedback and professional when selecting new glasses.
• DM

  Dustin MacFarlane

  Jun 27, 2026
  1.0
  I’ve used LensCrafters for years and they’ve normally been phenomenal but this time I went to the Galleria LensCrafters and the associate who was helping me was just a rude entitled little 20 year-old and at 53 years old I’m not dealing with that crap anymore. She was giving me instructions on what to do. I didn’t understand her instructions. I asked for clarification. I apologize for being for not understanding and I said I just don’t get it, I don’t get what you’re telling me to do. She snapped back with, “Hey, it’s 9 AM. Lose the attitude!” I sat there for about 30 seconds and I thought you know I’m 53. Why would I spend my money here? Why would I spend any time with a person who treats me like that? a business? Why would I spend my money with a company who hires people like that? Instead of clarifying and being helpful she just told me that to lose my attitude and itit because it was too early in the morning. Grow up! I stood up, told her I’m leaving and I walked out. I will reschedule at a different Lenscrafters. I would advise everyone to raise their standards. Expect good customer service and stop giving money or patronizing businesses who hire rude people. If I’m ever rude in my business, I hope you tell me so I can correct my behavior. There are lots of Lenscrafters. Pick a different one.
• KL

  kirk larsen

  Jun 23, 2026
  5.0
  Scott was Super helpful, patient, searched for just the right lenses for me, and very knowledgeable about the different types of lenses. He and his serves were rated at the Highest Score. A 10+!!!
• MD

  Mikhail Dzarasov

  Jun 23, 2026
  1.0
  Don’t ever buy glasses from this company, they are selling really bad quality lenses for super high price, I paid almost 900$ for my glasses and 6 month later glasses became super blurry and I can’t see anything, and they can’t fix them them I didn’t purchase extended warranty, 6 months and 900$ what a company, never ever!!! I don’t recommend this company I wish I would know before!

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