BrightStar Care of Placer County delivers A Higher Standard of Home Care and Home Health throughout Roseville, Rocklin, Granite Bay, and surrounding areas. We're licensed by the CA Dept. of Social Services & Public Health and are Joint Commission Accredited. Our caregivers, CNAs, LVNs, and RNs complete thorough screening (background checks, drug testing, TB clearance, skills validation). Services include personal care, companionship, skilled nursing (medication assistance, wound care), specialized support for dementia, Alzheimer’s, and Parkinson’s, and private duty pediatric nursing (trach, vent, g-tube care). We are Medi-Cal certified and in network with Partnership HealthPlan, Blue Shield, Anthem, and others.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.