Safeway Pharmacy

Reviews

• TR

  Tracie Renner

  Feb 17, 2026
  1.0
  Absolutely horrible service the slowest thing all the women are standing around here being completely unprofessional and talking things that shouldn't be relevant behind the counter
• WD

  Will St denis

  Sep 18, 2024
  1.0
  So here’s your options either one you stop sending her medication to Baycrest and have them delivered to 1240 Donald or two we will take this to court. I’m not gonna have my girl with medication some days and some days without medication. Been trying to call you guys and all you guys have been doing is hanging up on me, that is not professionalism that is unprofessionalism so call me back or have her medication delivered to 1240 Donald
• DN

  Diana Novak

  Sep 14, 2024
  5.0
  Nicole, Roy, and the rest of the pharmacy staff helped me in a stressful situation and we're resilient to get it resolved. Thank you so much to these great people.
• KL

  Kathleen Lucier

  Jan 2, 2024
  1.0
  I was in Rocklin visiting and needed to have an rx that is a controlled drug. My doctor from my town sent it electronically on a Thursday hoping to get it Friday because I thought they were closed for the weekend. When I called Friday on the status of the Rx, a very rude older male told me that I couldn’t pick it up until a certain date, which was a Sunday. The next day was a federal holiday, and I needed to travel home on Tuesday. He told me they were closed that Sunday and said “call just call back tomorrow”, and hung up. I went into the pharmacy on Saturday and was talking to the rude man that was on the phone. I asked him what I should do if they are closed Sunday and Monday. He got the pharmacist, who rudely said “Why don’t you just come in Sunday when it’s ready?”. That’s when I told him that I was told twice by a staff member that they were closed. Then, to be even ruder, he raised his voice and pointed to the sign with the store hours and said that they were open every Sunday. I felt like telling him to read that sign to the staff member who told me they were closed, who was just standing there, not taking any accountability! It gets worse…I went in Sunday to pick up the Rx, which they did not have enough of, even though it had been sent 3 days before! They said they ordered it and it would be there Tuesday. I was hoping it would get there early enough for me to make the 7 hour drive home. When I heard nothing by 5:30pm, I called, and used the automated system because I’m tired of being treated poorly and judged. I’m 70 years old and all but one person was extremely rude. The machine said the drug was on order and I couldn’t get it until after 2pm on Wednesday. I have had to make other arrangements to spend extra nights here. This has affected me financially. I truly believe if this weren’t a controlled drug, they would have been nicer and had it ordered when they got the Rx from my doctor! Never EVER going back there! Not that they care.
• JJ

  Jennifer

  May 21, 2021
  1.0
  There is a very disturbing difference in the Safeway pharmacy. Her name is Lynn and she is the new pharmacy manager. She has berated my insurance, my medical management, my physician and refused to fill my medication despite the input of my physician who called her personally and discussed my case at length. She told my physician that my medication does not work for my condition. She is wrong. I have been on the same medication successfully and have been filling my prescriptions at this pharmacy, for over 15 years. I have seen specialists and have tried every available modality for treatment. Both the specialists and my primary feel that I am on the best option. As the pharmacist it is her right to refuse to fill a prescription. Berating me, my physician, my medical management and my insurance, which I have no control over, is not. Lynn is medically inaccurate, unprofessional, dangerous and irresponsible. Dale is still available at the pharmacy but I can't imagine she will be there much longer. Steve has already left. I have a voice and I will be pursuing this further. Let the patient beware. New update. Dale was forced into early retirement and is no longer there. As of today, August 2, 2021, Lyn will not fill my prescription without a plan of care from my physician. I am out of my medication, I am not trying to fill early and I have a refills approved by my physician. I am out of my medication. This is unprofessional and medically dangerous. I have filed a complaint with the pharmacy board and will be pursuing this further.

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