As a trusted community hospital and regional referral center, we're here to care for you with more than 250 medical staff and 270 beds. Located in Shasta County, Mercy Medical Center Redding, serves a six-county region supporting our Northern California communities by offering comprehensive inpatient and outpatient services, including neurological and heart care, OB/GYN services and cancer care. We're the only Level III neonatal intensive care unit (NICU) and among the only Level II trauma centers north of Sacramento. We're also the Shasta County Disaster Resource Center for the greater Redding area, specially trained to respond and provide emergency care. Mercy Medical Center Redding's expert team is ready to serve when you need us most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.