IMPORTANT BILLING NOTICE
Please note that each Eisenhower Urgent Care location is a hospital-based service, which has different billing requirements than other, stand-alone urgent care clinics. Your visit to Eisenhower Urgent Care will be billed as an office visit (rather than an urgent care visit) and your insurance provider may process it as an “out-of-network” service, resulting in an additional cost to you beyond the co-pay. This information will be also provided in the electronic conditions of treatment document you will sign as part of your visit should you choose to receive care. Visit our website to learn more about Eisenhower Urgent Care services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.