LensCrafters

Reviews

• NQ

  Nancy Quintero

  Aug 21, 2026
  5.0
  Went in today and was helped by Jennifer and Dr. Khan. I don’t like going to the eye doctor but this was the best experience I’ve ever had! Jennifer was quick and remembered me from when I made an appointment so she made me feel very welcomed. Dr. Khan was very professional and incredibly sweet. I highly recommend this LensCrafters!
• AT

  Anna Torres

  Aug 18, 2026
  1.0
  Appt was at 4:20pm Showed up at 4:10pm Waited until 4:40pm Asked front desk if I was expected to be seen soon. Word for word “it’s up to the doctors discretion. You should expect to be waiting since the appointments are 1.5 hours long” Me:” even though your appt slots are 20 mins apart? The doctor just has us wait until she’s done? So no point of an appt time?” Front staff: “yes, like I said just up to the doctors discretion she chooses the slots” (then smirks and smiles like it isn’t inconvenient) So from what I’m gathering, this place is knowingly putting patients in time slots that aren’t promised, aren’t giving any notice that you won’t be seen right at your appointment time, and are putting the doctor in a bad spot by making it seem as if she has bad time management and doesn’t care about it. I work on an appt basis and I do not play with peoples time. That is one thing we can’t get back.
• GB

  geana banks

  Aug 13, 2026
  5.0
  Absolutely outstanding service at LensCrafters! I walked in just minutes before closing with a loose screw in my glasses, expecting I might have to come back another day. Instead, Ismael warmly welcomed me in and made me feel like a valued customer right away. Jennifer quickly took care of my glasses and had them fixed in no time. The service was fast, professional, and genuinely friendly. They went above and beyond, especially so close to closing time. It’s rare to find a team that is this dedicated to customer satisfaction. Thank you, Ismael and Jennifer, for turning a stressful situation into such a positive experience. A+ customer service all around! Highly recommend! Go check them out ! Jennifer is superrrr sweeet and lovely !
• EN

  Eric Nava

  Aug 13, 2026
  5.0
  Love this LensCrafters location! The staff was incredibly friendly, professional, and helpful. I came in because one of my lenses had popped out of my frame, and they were more than happy to help get it fixed and taken care of quickly. I really appreciate the great customer service and how welcoming the staff was. Thank you, LensCrafters! I’ll definitely be coming back.
• SB

  Susie Baker

  Aug 13, 2026
  5.0
  I love this location and travel an extra 30 miles to see Dr. Uy and receive great support when picking my glasses. Fransisco was my person and took the challenge of helping me get fitted for two pairs of glasses in less than an hour because I had somewhere to be right after. He was professional, friendly and did a great and thorough job.

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