The world leader in ear and hearing-related treatments
CEI is Northern California’s premier site for the treatment of ear-related disorders and is highly ranked among the world’s Centers of Excellence specializing in hearing and ear-related disorders. The Institute is famous as a site of referral for patients from whom treatment has not turned out as expected – particularly those who require second opinions, or revision surgical procedures, or both.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.