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Neogen Care

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About

Home Health Care Service
Neogen Care has become a trusted home health agency, providing a full range of clinical care and support services at home for all ages. Since 2014, we have been delivering the highest quality home health care, with offices across North and South California, as well as Hawaii. Recognized as one of the best home health agencies in the U.S., California, and Hawaii, we are committed to compassionate and professional care tailored to each patient’s needs.

Location

Neogen Care
5776 Stoneridge Mall Rd Ste 320, Pleasanton, CA
94588, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.