The Core Values That Drive Our Business: I-Care
Integrity - Doing the right thing, always
Compassion - Prioritizing patient and provider needs
Accountability - Taking ownership of service
Results - Quality outcome with metrics
Excellence - Delivering outstanding solutions and support
We put a great importance on transparent communication with our vendors and our patients, and we are consistently strive to fit our patients with the product that meets their needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.