I've left approximately 10-15 messages regarding my father (I'm his POA). No one has ever returned my calls. Even their answering service can't get ahold of them. The answering service has told me they can see someone typing on "teams" (the online communication system they use internally) but then they stop typing and don't respond to them either. No one ever picks up the phone from this location. If you want a place where over the phone customer service is important to you then this is NOT it.
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