AudioNova

Reviews

• SW

  Stephanie Wilson

  Sep 11, 2025
  1.0
  I've left approximately 10-15 messages regarding my father (I'm his POA). No one has ever returned my calls. Even their answering service can't get ahold of them. The answering service has told me they can see someone typing on "teams" (the online communication system they use internally) but then they stop typing and don't respond to them either. No one ever picks up the phone from this location. If you want a place where over the phone customer service is important to you then this is NOT it.
• SR

  Susan Roberts

  Jul 26, 2019
  5.0
  Connect Hearing is amazing. Their staff is great. I love that they are super friendly and treat everyone with great professionalism and respect. My dad's hearing aids didn't come in the morning they were expected. Melanie called the manufacturer to obtain shipping information and then called FedEx to obtain exact delivery time. Dana is great! She is very easy going and works well with the client. My dad loved that he felt welcomed, valued, and treated with respect. I can't thank Connect Hearing enough for their wonderful services and their amazing staff! Outstanding service!