Club Pilates

Reviews

• ST

  Snehasri Thumma

  Aug 26, 2026
  1.0
  I took a 3-month membership when they had a promotion going on. This was on December 28. I clearly told the lady at the front desk that I would be starting my sessions on January 1 because I was going on vacation. My classes used to expire on the 1st of every month as well, so I assumed the membership would work the same way. When I eventually wanted to cancel, I found out that you can’t cancel through the app. You have to go in person, and apparently you also have to sign a document. I ended up canceling on the 29th and was charged for another month. I called multiple times, and every time I got the same response: “We’ll check with management and get back to you.” Nobody ever called me back. I also explained that I was pregnant and that my pregnancy was considered high risk, so I needed to cancel my membership. No alternatives or options were offered. Because of how the whole situation was handled, I ended up not using five sessions that I had already paid for. Putting the membership issue aside, I also wasn’t very impressed with the classes. There’s really only one instructor who takes both level 1 and 1.5 who actually seems to put in the effort. I attended one Level 2 class that felt more like a chat session than a workout. The instructor spent a lot of the class talking about herself. For $40 a session, I found OrangeTheory classes much more fun and worth the money. Overall, I was most disappointed with how the membership cancellation was handled and the lack of follow-up. I expected much better customer service, especially given the circumstances.
• RF

  richard friedman

  Mar 9, 2025
  5.0
  I took my first Pilates class back on 1/10/2025 and am so thankful I did. I am over 50 years old and relatively fit. After 2 months and 20 classes….the impact of Pilates is definitely noticeable. People always talk about focusing on your core…I finally get it. Just last week I went snow skiing and was amazed how strong I felt minus the typical muscle fatigue and soreness. Also noticing added strength and mobility in my golf swing. Each instructor brings something different to their classes. They are all great!! Highly recommend this Club Pilates studio!!
• AP

  Alice Phifer

  Feb 23, 2025
  5.0
  The staff is incredibly welcoming, and the studio itself is clean, well-organized, and inviting. The instructors are all knowledgeable and supportive, making sure everyone gets the most out of their workout while maintaining proper form. A special shoutout to Anastasia, who is absolutely fantastic! She is patient, encouraging, and truly knows how to tailor the class to different fitness levels. Her energy and expertise make every session both challenging and enjoyable. If you’re looking for a place to improve your strength, flexibility, and overall well-being in a positive and motivating environment, Club Pilates Newbury Park is the place to be. Highly recommend!
• TS

  Tammy Szulc

  Jan 18, 2025
  5.0
  I started with the Newbury Park studio as a founding member and I’m so glad that I signed up. The studio and the classes Club Pilates offers have made a huge difference in my overall energy level and strength. The studio is clean and has all the equipment for a full body workout (of course with instruction). Anastasia was my first instructor (Saturday classes) and she’s amazing! The stones of love that she gives at the end of class are so thoughtful and makes you want to keep coming back. I’ve also had the pleasure of taking classes with Sharon, Catherine, Shelly, Kathryn, Robin and Jennifer. Each one of them are clearly passionate about pilates and skilled. I like that no class is the same so you don’t get board. I am so thankful to Club Pilates and all the staff!

Frequently Asked Questions About Club Pilates