Department of State Hospitals-Napa is a forensic mental health care hospital located in Napa, CA. The hospital does not accept voluntary admissions, nor does it provide acute or emergency medical care to the general public.
The hospital opened on Monday, November 15, 1875 and is the oldest State Hospital still in operation. The hospital provides care and treatment for the State's most severely mentally ill individuals, including those deemed Not Guilty by Reason of Insanity, Incompetent to Stand Trial and Offenders with Mental Health Disorders. The hospital also serves a smaller population of Lanterman-Petris-Short (LPS) patients on conservatorships. All placements are under a court order.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.