Mercy Medical Center Mt. Shasta is a 25-bed critical access hospital accredited by the Joint Commission on Accreditation of Healthcare Organizations. Located at the base of the majestic Mount Shasta, our Mercy Mt. Shasta campus offers high quality, compassionate care in a naturally serene, healing environment. We offer a broad range of services to meet your needs, from 24/7 emergency services and heart care, to spine care and obstetrics and gynecology. Other specialties include: Cancer care Imaging Orthopedics Substance use disorders Our community clinics also have full access to the services and resources on our main Mercy Mt. Shasta campus. Together with our sister hospitals, Mercy Medical Center Redding and St. Elizabeth Communi...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.