Founded in 1885, PIH Health Good Samaritan Hospital, the oldest hospital in Los Angeles, became part of PIH Health in December 2019. As a nonprofit, 408-bed acute care hospital, the downtown Los Angeles campus includes a hospital and a medical office building that provide compassionate healthcare services to meet the needs of our patients, their families and a growing and diverse community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.