Parking and access to the Kaiser Permanente Downtown LA Medical Offices is available via 2 entrances located on Flower Street or Hope Street: (1) To enter from Flower Street, pull up into the Bank of America (333 South Hope Street) building driveway on Flower Street, pull ticket, park at any level, and ensure you validate during check in. (2) To enter from Hope Street, pull up to the Security entrance, pull ticket, and ensure you validate during check in. Kaiser Permanente exists to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.
Location
Kaiser Permanente Downtown LA Hope St. Medical Offices
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.