The Heart Institute at Children’s Hospital Los Angeles specializes in treating common, as well as rare and complex pediatric and congenital heart diseases. The Heart Institute is the largest pediatric cardiac center in the Western United States—known for its high patient volumes, excellent outcomes, and some of the best survival rates for pediatric heart surgery in the country. Families trust CHLA for advanced treatments and compassionate, personalized cardiac care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.