Ranked among the top 10 children’s hospitals in the country by U.S. News & World Report, Children’s Hospital Los Angeles delivers world-class pediatric care to 155,000 children each year. The main campus includes 386 beds, specialized ICUs, a Level I Pediatric Trauma Center, 24/7 Emergency Department, surgery centers, and specialty clinics. Families also have access to advanced services including infusion, lab, pharmacy, radiology, and radiation oncology. With 350 specialty programs and 550 clinical trials annually, CHLA combines advanced technology and research to offer cutting-edge treatments and compassionate care for kids and teens.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.