Children's Dental FunZone - West LA

Reviews

• BC

  Briya Clayton

  Apr 27, 2026
  2.0
  I had a very disappointing experience at this office. My daughter came in for her scheduled orthodontic appointment and was in pain due to her braces. We were initially told she would not be seen because of a missed payment from February, even though our account is set up on automatic payments and this was a one-time issue. I resolved the payment the same day, but even after that, we were still made to wait about an hour while the doctor went to lunch instead of addressing a child who was in discomfort. What was most concerning was the behavior of the office manager, Araceli. Her attitude was rude, dismissive, and lacked compassion. There was no effort to help, explain, or show understanding just a very cold and unprofessional approach. I do want to acknowledge that the doctor and the rest of the staff were kind and professional, which made the situation even more frustrating because the overall patient experience is clearly being impacted by management. Based on this experience, the office should seriously consider stronger leadership in that role. I understand offices have policies, but denying or delaying care for a child in pain, and treating patients this way, is unacceptable. I hope the office takes this feedback seriously and improves how they handle situations like this in the future.
• SE

  Shahrzad Entekhabi

  Apr 16, 2026
  5.0
  Very clean, great with kids and all doctors are amazing !!
• MN

  Majedeh Aslami (Noori)

  Apr 14, 2026
  4.0
  The doctors and receptionists are working hard. The doctors are nice, professional and friendly. Unfortunately the guy working as parking lot staff is disrespectful and rude. I had a disappointing experience today at the dentist office due to the parking lot staff. The individual assisting with parking was rude and unprofessional, which made the visit stressful from the start. I hope management can address this and ensure better customer service in the future. Thank you for all your efforts.
• RR

  Roxy Radnia

  Apr 6, 2026
  1.0
  Despite arriving early for our appointment, we had to wait an additional 45 minutes past our scheduled time to be seen. It’s clear the office overbooks patients, which led to a crowded, chaotic, and uncomfortable waiting room. Very disappointing experience.
• SJ

  Sapphira Jintiel

  Mar 23, 2026
  5.0
  Fun Zone is a great kids dentistry! The dentists are knowledgeable and kind. The staff is patient and really listen to the parents and even to the kids! And, I have to say David, the hygienist, is so caring and skilled. My son Charlie, who was afraid of any thing dental, loved him! He was skilled and talked to Charlie the entire time, calming him down. David was even great with my 2 year old and my 7 year old! And, the dentists are really careful, too! Good prices! Good service! Excellent dental work! Plus, they give prizes, sometimes do face painting and make balloons. It’s like a kids’ party every time we go there!

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