Brand Certified
ABI Document Support Services
2.5(11 reviews)
Certified by ABI Document Support Services • Aug 30, 2026
Business Details
10459 Mountain View Avenue, Loma Linda, CA
92354, United States
Certified by ABI Document Support Services • Aug 30, 2026
(800) 266-0613
Certified by ABI Document Support Services • Aug 30, 2026
http://www.abidss.com
Certified by ABI Document Support Services • Aug 30, 2026
About
Certified by ABI Document Support Services • Aug 30, 2026
Medical Records ServicesWorkers Compensation AttorneyInsurance AdjusterHealth & Medical AttorneysMedical Malpractice AttorneyPersonal Injury AttorneysAuto Accident Attorney
ABI is a nationwide provider of record retrieval, document management and electronic summary services for the property and casualty insurance industry and legal markets.
Location
Certified by ABI Document Support Services • Aug 30, 2026
ABI Document Support Services
10459 Mountain View Avenue, Loma Linda, CA
92354, United States
Hours
Certified by ABI Document Support Services • Aug 30, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday7:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
2.5
11 reviews
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1
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1
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1 star
6
- KKKathleen KendraAug 19, 20261.0This company is very incompetent. They have been requesting some documents from my office for months now, I have sent messages, sent emails and even uploaded the files and I'm still getting notifications.
- AMAlaa MutairApr 9, 20261.0I WOULD NOT RECOMMEND USING ABI Document Support Services In my experience, the service has been consistently disorganized and unreliable. Subpoenas often remain stagnant for extended periods, and records are not provided within expected timeframes. Communication is minimal, with little to no proactive updates unless follow-up is repeatedly initiated. The performance of their “retrieval specialists” is also concerning, as there appears to be very little urgency or meaningful progress on many orders. The company frequently attributes delays to “non-compliant” facilities; however, when contacted directly, facilities have indicated that records were already available or that no outreach had been made at all. Management responses have been largely ineffective, consisting of repeated apologies and assurances that issues will be addressed, yet the same problems continue without any noticeable improvement. For time-sensitive legal matters, this lack of efficiency, transparency, and accountability is unacceptable. SURPRISED THEY ARE STILL IN BUISNESS!!!
- NNNubiaSep 21, 20231.0Not responsive at all, called and left several messages pertaining to records we ordered and no response. Their operator was extremely rude and not helpful. I would recommend any other company but ABI.
Frequently Asked Questions About ABI Document Support Services
What services does ABI Document Support Services offer?
ABI provides record retrieval, document management, and electronic summary services primarily for the property and casualty insurance industry and legal markets.
What are the operating hours of ABI Document Support Services?
ABI is open Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 7:30 AM to 4:30 PM. It is closed on Saturdays and Sundays.
Where is ABI Document Support Services located?
ABI is located at 10459 Mountain View Avenue, Suite A, Loma Linda, CA 92354, United States.
What payment options are accepted at ABI Document Support Services?
ABI accepts American Express, Cash, Check, Invoice, MasterCard, and Visa as payment methods.
How can I contact ABI Document Support Services?
You can contact ABI via their local phone at +1 909-793-0613, toll-free at +1 800-266-0613, or email them at ABIMarketing@abidss.com or SalesSupport@abidss.com.
What product is offered by ABI Document Support Services?
ABI offers 'eSummary by ABI', an electronic summary service.
Which industries does ABI Document Support Services specialize in?
ABI specializes in insurance claims, legal services, and litigation support.
What nearby medical facilities can clients visit in Loma Linda around ABI Document Support Services?
Clients near ABI can visit My Pediatric Home for pediatric care, Select Physical Therapy for rehabilitation services, and Urgent Care for emergency medical needs.
Are there nearby dining options around ABI Document Support Services for clients to enjoy?
Yes, clients can dine nearby at Farmer Boys for American-style fast food, Domino's Pizza for quick pizza, ThongLor Thai Restaurant for Thai cuisine, and Pho Ha for Vietnamese dishes.
What legal services and related offices are located near ABI Document Support Services?
Nearby legal services and related offices include Hartnell Law Group, Law Office of Andrew J. Haynal, and Cashback Loans, which offers financial legal services.
Brand Certified Facts from ABI Document Support Services
This information is certified by ABI Document Support Services and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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