Hoag Orthopedic Institute (HOI) is a unique orthopedic and spine specialty hospital located in Orange County, California focused solely on the highest quality orthopedic, sports medicine and spine treatment. We are the trusted leader in orthopedic, sports medicine and spine as seen through partnerships with professional sports teams, and national recognition from U.S. News & World Report and other leading healthcare organizations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.