LensCrafters

Reviews

• JS

  Joe Spilman

  Jul 22, 2026
  1.0
  An update to a review They up-sold me on a different brand of contacts that cost 30-40% more than my normal brand so they could make more money and they get more for selling "premium brands". The ones they pushed me into (infuse) are awful, if you blink too hard they fold up under your eyelid, are constantly moving around your eye, they do nothing to help with an astigmatism while driving at night. They tried to avoid switching my prescription to my normal brand which they are legally obligated to do. They did change the prescription and refunded the unopened boxes of the infuse contacts and ordered my normal brand. That left me with a box for each eye of the infuse contacts. I figured I'd use them up to avoid wasting my money. Turns out that was a very bad idea. I had to go to urgent care because these awful contacts caused conjunctival chemosis, (it happens when the conjunctiva—the clear, thin membrane that covers the white part of your eye (the sclera) and lines the inside of your eyelids—becomes inflamed and fills with fluid. Because the membrane lifts off the surface of the eyeball, it creates that translucent, blister-like or jelly-like swelling.) Whatever you do, do your own research before buying any brand of contacts, they prioritize profit before people.
• KA

  Kỳ Lân Kerra Alimbuyao

  Jul 20, 2026
  5.0
  We visited Lens Crafters to replace my daughter's glasses after her previous pair was damaged while the kids were playing. She already had a current prescription, so we didn't need an eye exam. From the moment we walked in, Jennie greeted us with a warm welcome and provided outstanding customer service. She was patient, friendly, and helped my daughter narrow down several frames that matched her style, color preferences, and fit. The entire process was quick, easy, and stress-free. Jennie made the experience enjoyable, and we truly appreciated her kindness and professionalism. We had a great experience and would definitely recommend this Lens Crafters location!
• IK

  Ileana Kane

  Jul 13, 2026
  5.0
  Dr. Mashiana and her staff was warm was welcoming As promised the eye exam though. I will be returning
• SM

  Sean Martin

  Jul 3, 2026
  5.0
  Wonderful professionalism and care taken by all involved in my appointment!
• DR

  Danielle Russano

  Jun 28, 2026
  5.0
  Great customer service, amazing and friendly staff. It's very refreshing to still receive this quality service. Thank you for having me get the additional insurance. This group really has the customers interest in mind. Tammy a great manager, greeted me right away. 👌🤗

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