LensCrafters

Reviews

• RM

  rudy mandap

  5 days ago
  5.0
  Great Doctor, new location, and Tori was very knowledgeable and helpful in assisting me with my new glasses and sunglasses.
• LH

  Lubna Hassan

  Jul 2, 2026
  2.0
  The staff at the pleasanton location was super nice, excellant experience. I have gone twice to the Dublin location, and the folks at the eye check up desk have some kind of issues, attitude problem. Last time i was waiting to pick up the glasses i had ordered, I made the mistake of venturing to the eye exam desk or whatever that section is called and got a very rude response/look from the lady sitting there. First time, they messed up the appointment and showed attitude. Advice, have one desk or have a door separating eye exam "only" from other services. Going from 5 stars to 2 stars now.
• RC

  renee collins

  Jun 26, 2026
  5.0
  Lexi was wonderful! I felt comfortable and she explained all my choices. Great customer service.
• KJ

  karthik jataprole

  Jun 25, 2026
  5.0
  I had an amazing experience at LensCrafters in Dublin, thanks to Christina and her team! I walked in with a pair of broken eyeglasses, expecting I might need an expensive repair or even a replacement. Christina was incredibly kind, welcoming, and professional. She took my glasses, fixed the broken screw, and had them looking as good as new in less than five minutes. To my surprise, they didn’t charge me anything. It’s rare to come across such genuine customer service these days. Christina and her team went above and beyond with their kindness, efficiency, and willingness to help without expecting anything in return. Thank you, Christina, for turning what I thought would be a stressful situation into such a pleasant experience. LensCrafters Dublin has definitely earned my trust, and I’ll be recommending your store to my friends and family!
• BJ

  Barry Jacobs

  Jun 6, 2026
  5.0
  I am a client of LensCrafters and moving from Chicago to Northern California I had visited the Dublin store to order my glasses (new prescription) the new frames and lenses were ready before the estimated time provided and everything worked well. Today I visited the store as I had a pair of glasses that needed an adjustment which the technician received me well and helped me in a few minor adjustments. When I asked how much it was to adjust she responded the adjustments are FREE and thanked me for being a client of LensCrafters. I enjoy the people always thinking PEOPLE make the DIFFERENCE and my satisfaction why I will always be a client to LensCrafters for my eyewear and vision Dr appointments. thank you

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