Brand Certified
LensCrafters
4.7(644 reviews)
Certified by LensCrafters • May 17, 2026
Business Details
8970 Apollo Way, Downey, CA
90242, United States
Certified by LensCrafters • May 17, 2026
(562) 861-0444
Certified by LensCrafters • May 17, 2026
https://local.lenscrafters.com/ca/downey/8970-apollo-way.html
Certified by LensCrafters • May 17, 2026
About
Certified by LensCrafters • May 17, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • May 17, 2026
Hours
Certified by LensCrafters • May 17, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
4.7
644 reviews
5 stars
589
4 stars
12
3 stars4
2 stars2
1 star
37
- DDdenise1 day ago5.0Arianna truly provided one of the best customer service experiences I’ve ever had. She was incredibly knowledgeable, patient, and genuinely cared about helping me find exactly what I needed. She took her time explaining every detail about my glasses, making sure I fully understood all of my options and what would work best for me. Her kindness and professionalism made the entire process stress free and enjoyable. Arianna went above and beyond to make sure I was comfortable and confident with my purchase, and you can tell she truly cares about her customers. Thank you, Arianna, for being so helpful and amazing LensCrafters is lucky to have you!
- JOJerred OtterbacherMay 12, 20265.0Great experience i came in with broken glasses and they got everything fixed then and there, the staff was also super friendly 10 outta recommend.
- LCLesley ChavezApr 23, 20261.0If I could rate this place I would give 0 stars but unfortunately yelp doesn't allow that. Worst customer service ever!!! Everyone is here is super rude the day of my exam the worker Kelly started adding all these extra charges saying she added a fee in the case I were to break my glasses and all these other extra fees I didn't ask for and wasn't given a choice. She didn't ask before adding anything just was informing me so told her to remove all the extra charges I've never had an issue with messing up my glasses or anything so that's not needed she caught an attitude because I didn't want the extra fees. Then yesterday I went in to pick up my glasses and I was patiently waiting the worker with the super bright pink hair (not sure her name ) but I'm sure there's only one worker with pink hair was extremely rude for no reason. She was helping out a lady before me and then the lady was super nice she asked me if i was waiting for the worker I said I was just wondering where I pick up my glasses at and she yelled at me saying! need to wait that there's only two of them on the floor. The attitude was not needed at all. You guys need to do better with your customer service skills don't forget we the clients are the reason you guys are open and get paid!
- ECEvelyn ChavezApr 22, 20261.0The worst location I have ever been to. Everyone is so rude here. Money hungry and just straight up don’t respect your time.
- ADAlberto DNMar 18, 20265.0Customer service was great! I received help with a pair of glasses and Staff was knowledgeable about insurance coverages.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters features brands such as Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in Downey, CA?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Where is LensCrafters located in Downey?
LensCrafters is located at 8970 Apollo Way, Space A9-B, Promenade At Downey, Downey, CA 90242.
Can I schedule an eye exam appointment online with LensCrafters?
Yes, you can schedule an eye exam online through their appointment link at examappointments.com for office number 0458.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for your eyewear purchases.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby stores can I visit after my eye exam at LensCrafters?
After your visit, you can explore nearby stores such as Bath & Body Works for beauty products, Daiso for Japanese household goods, and Ulta Beauty for cosmetics and hair supplies.
Are there nearby dining options close to LensCrafters at Promenade At Downey?
Yes, nearby dining options include Panera Bread for cafe-style eats, California Fish Grill for seafood, and Noodles & Company for Asian cuisine.
How can nearby businesses like Downey Promenade Dental Group and T-Mobile complement my visit to LensCrafters?
You can conveniently combine your eye care visit with appointments at Downey Promenade Dental Group for dental care or visit T-Mobile for mobile phone services, making your shopping experience at Promenade At Downey efficient and productive.
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