Since 1979, with the establishment of its first store in Berkeley, CA, Site for Sore Eyes has gained a reputation for providing exceptional service in everything from quality eyewear to professional eye exams (which are provided by Independent Doctors of Optometry conveniently located inside Site for Sore Eyes). Today, this franchise has expanded to over 40 stores, each conveniently located and staffed with courteous salespeople and opticians to serve the eye care needs of the Northern California region.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.