Danville San Ramon Eye Medical

Reviews

• DC

  David Carpenter

  Sep 11, 2025
  5.0
  My medical experience with Dr Mann (over more years than I can count) has been stellar and she is one of the nicest people you will ever meet. The (new?) receptionist, Belen, is very nice and helpful.
• SR

  Susan Ray

  Oct 2, 2024
  5.0
  Sandi & Stacey were so helpful and I got the Silhouette eyeglasses that I wanted. And I love them.
• MC

  Michelle Chan

  Feb 24, 2024
  1.0
  I went for an eye appointment to get an updated prescription for my contacts. While I was waiting the receptionist told me that if I had VSP vision care, my appointment would be covered. While I was waiting, I enrolled in VSP. 2 months later I got a bill for the full amount of the appointment. When I questioned it, they said that because the word cateracts came up in my appointment, it could no longer be a routine visit and had to be billed as a medical visit. They will not bill it to VSP. My medical will not cover it. I was not diagnosed with cateracts or any other medical condition. I've never had an eye appointment where the doctor has not checked for cateracts and as a result said the word "cateracts." In addition, I was supposed to get a call a few weeks after the appointment to get fitted for the new contacts. It has been 2 months and still no call. When I called to office to asked about the charge, they said they would have someone call me about the contact appointment. That was 4 days ago and still nothing. The billing department sent me the form that I signed that says if you have an eye condition it is considered medical coverage. I don't have an eye condition. They need to read their charts. Too bad this is how they choose to do business. I should have checked other reviews before going to this office.
• ND

  Nontuthu Dlamini

  Aug 22, 2020
  5.0
  Highly recommended!! A professionally operated establishment! The entire staff complement is very professional, friendly and extremely knowledgeable. They have adapted very well to Covid protocols and there's a smooth transition from the moment you check-in all the way to check-out. Dr. Mann is wonderful, gentle and kind!! She interacts very well with my son and her bedside manner, outstanding. It is always a pleasure to visit. Thank you!!!

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