For over two decades Pacific Shores Recovery, located in beautiful Orange County, California, has been a leader in providing Detox, Residential Treatment (RTC),Transitional Housing Solutions (IOP) and Sober Living home environments for those recovering from alcohol and/or drug addiction. Pacific Shores is within walking distance of Newport Beach's majestic oceanfront, the bay, and shopping. You can walk or bike to five espresso cafes, seventeen restaurants, and countless shops, boutiques and supermarkets. Numerous recreational activities are available in our local mountains, desert and beaches.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.