Bartlett's Hearing Aid Center by AudioNova

Reviews

• RT

  Robin Thomas

  Jan 21, 2026
  1.0
  The main visit with Joe was great. Explained everything and showed graphs of my hearing. The kit comes with about 3 months of wax filters which are about the size of a pen head. You can literally put 2 years worth in an envelope and use 1 stamp. So, I get down to the last 2. I called the office and left a message to mail me a years amount and to call me back to confirm. After not receiving a call back after a week, I called back. I talked to a nice lady...I simply asked if she could mail me a years amount. These parts are free as they are part of the 5 yr warranty. She said NO I'm sorry we don't ship out parts. I said but I live 1 hour away which would be a 2 hour trip for something that can be mailed with a stamp. She said I only work here sorry. I said then Mail it and bill me for the stamp. Again She said sorry, you have to come in. Total BULLSHIT... I rate the customer service a minus 10 I paid 6900 dollars in full and they can't even mail me a few 50 cent filters that are included in my service contract. I'll NEVER use them again Period.. I suggest to anyone that uses this place to request your full 5 yrs supply before you walk out. Or end up like me...PISSED OFF
• MC

  Manuel Cesa

  Sep 23, 2022
  5.0
  Staff was very friendly and helpful got my hearing aids taken care of always have great results
• TM

  Travis Minetti

  Nov 11, 2021
  5.0
  Great experience at Bartlett’s. Listen to my needs and recommend devices that I’m excited about.
• JD

  Jerry David

  Oct 28, 2018
  1.0
  Had a bad experience!