I can’t thank Wings Recovery enough for everything they have done for me.
From the very first phone call to the day I graduated, I was treated with genuine compassion, dignity, and respect. Every director, therapist, clinician, CCT, peer, and staff member played a role in helping me heal. They didn’t just provide treatment they created a safe environment where I felt seen, heard, and supported.
A special thank you to Alixie, Carlos, Justin, Alexis, Ryan, Sherry, Lenora, Laura, Giana, Paul, and Dr. C. Your compassion, encouragement, and dedication made a lasting impact on my life. Thank you for believing in me and helping me grow.
**I purposely didn’t include Daniel in this because he already receives well-deserved recognition every day and weekly shoutouts. But I still wanted to say this. Sincerely, Daniel is one of the kindest people I’ve ever met. He’s passionate about what he does, genuinely funny, compassionate, and goes above and beyond. To me, he’s been more than just a client technician he’s been a friend. He believed in me when I needed it, encouraged me, and always paid attention to the little details that made a big difference. Those things never went unnoticed. Thank you, Daniel, for being exactly who you are. You’ve made a difference in my life, and I’ll always be grateful.**
Wings Recovery became more than a program to me it became part of my chosen family. The care here is truly trauma-informed, and every staff member genuinely wants to see people heal and succeed. They meet people where they are without judgment and walk alongside them every step of the way.
Wings Recovery truly transforms lives. It will always feel like home to me, and I am grateful that God led me here. If you or someone you love is looking for a place where healing, compassion, and recovery come first, I wholeheartedly recommend Wings Recovery.
Thank you for changing my life. I will never forget all of you.
TLDR:
If you’re considering Wings for dual-diagnosis/ co-occurring treatment, I strongly encourage you to do extensive research first. My biggest concerns were:
• Programming was repetitive and not engaging whatsoever.
• Management was inconsistent and at times irresponsible.
• I was told my urine would be lab tested weekly for 7-OH/Kratom, but it wasn’t, which directly affected decisions about my treatment after I relapsed.
• Housing and transportation were major issues if you don’t have a car.
• Clinical decisions often felt inconsistent, leaving me questioning whether they were based on clinical judgment or something else.
I’m writing this to help others make an informed decision. I have nothing to gain from writing this review. I only hope it prevents someone from wasting time or experiencing further harm because of incompetency or a lack of concern.
I was at Wings from February, 2026 through June, 2026. During my four months there many clients struggled with the programming, were frustrated with management, felt worse because of the extreme boredom, and frequently voiced concerns about the Clinical Director, Nancy.
I came to Wings because I’m an opiate addict with PTSD, depression, and anxiety after relapsing twice at another treatment center. Wings was presented to me as a dual-diagnosis program specializing in both mental health and substance use. Unfortunately, that wasn’t my experience. The mental health programming was agonizingly repetitive, dry, and largely a waste of time. Most facilitators didn’t seem to have their heart in it, and that too often carried over to the clients’ experience. There is so much to learn about mental health, yet Wings consistently missed the mark.
Housing was another major struggle. Residential felt helplessly trapped. During PHP/IOP, if you don’t have a car, don’t expect rides to meetings, meaningful outings beyond the beach, or consistent supervision.
I also found the substance use treatment severely lacking. Susie has many strengths, but she simply wasn’t available enough to provide consistent counseling. In my experience, she also had significant boundary issues and I saw her own mental health struggles spill over into her work with clients. Most clients met with her on a monthly or bi-monthly basis but she would frequently meet with a good friend of mine 3–4 times per week, and these meetings included discussions about other clients and personal matters that were inappropriate in a therapeutic setting. My own experience with her being inconsistent and vindictive toward me ultimately played a major role in how my treatment ended.
On my first day, I specifically asked Susie whether my urine would be tested for 7-OH/Kratom. I was assured it would be sent to the lab weekly. After I relapsed, I learned that had never happened. Instead, Wings used a dipstick test 2 weeks after my relapse, and my sobriety was judged based on that result rather than lab trends. Because 7-OH can remain detectable for 2+ weeks, I tested positive despite not using since my relapse 2 weeks earlier. Had the promise of lab testing actually been done, there would have been prior results showing my levels decreasing over time. Instead, there was no data to support what I had been telling them all along. (For anyone wondering, I have 91 days clean today and I’m doing great.)
After that, I was told Wings “had nothing left to offer me,” and that it “wasn’t the right program for me”. Then, almost immediately afterward, I was told that the Clinical Director, Nancy, had changed her mind and I could stay if I moved into sober living. That level of inconsistency is frightening in an environment where people are trusting staff with their lives.
Despite everything, there were genuinely wonderful staff members who made my time there bearable.
Shout-out to these GEMS:
Sherri, Dani, Alexis, Sydney, Kodi, Jay, Amy, Angelina, Rachel, Danielle, Andy and Christian.
There were also therapists I would avoid based on my experience, including Lisa (RUN!) and Guli (doesn’t seem to care at all).
I traveled all the way from Philadelphia after years of unsuccessful attempts to work through traumatic experiences I had carried since my teenage years. When I arrived at Wings, I truly believed I was beyond help and that I would always suffer from severe PTSD symptoms.
The person I am today is not the same person who walked through those doors. Wings gave me the tools and support to heal, manage my trauma in healthy ways, and find myself again. My trauma didn’t disappear, but it no longer controls my life.
Because of Wings, I have been able to move forward with purpose, confidence, and hope. I will always be grateful for the role they played in helping me reclaim my life.
Great Program
James was my driver and was a great guy and a great driver!
