Siena Terraces serves as a step-down unit for residents transitioning from the Special Treatment Program next door or other secured units, and those who have not been successful at home or in a board-and-care setting and require a structured program. We provide services for residents who need a lower level of care in a secure setting and have the potential to progress further, enhancing their life skills and supporting their recovery to achieve a successful discharge to the lowest level of care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.