Amos Mobility Scooters

Reviews

• SM

  Shannon McDowell

  4 days ago
  5.0
  We rented a mobility scooter for my disabled husband and this company was amazing. They delivered and picked it up from our hotel right on time, mounted a basket onto it for no extra charge, and were super friendly, helpful, and affordable. Highly recommend.
• VA

  Valen Ahlo

  Aug 25, 2026
  5.0
  We stayed at the Disney hotel and the drop off and pick up in valet was easy. John is amazing. You can tell that he has a good heart and wants the best experience for his customers. He goes above and beyond to help book and make pick and drop off easy for us. 10/10 would recommend and the prices are just as good as their excellent customer service. Mahalo from your recurring Hawai’i customer
• LK

  Lori Kaumans

  Aug 20, 2026
  5.0
  I rent a scooter from John at Amos Mobility Scooters every time I travel to Anaheim. He is always responsive and willing to work with me on arrival and departure times. John is always friendly and considerate and the scooter is always there and ready to go when he says it will be. The scooters are always clean and well cared for and on the rare occasion I have had a problem, it gets resolved quickly. I won't use any other company in the Anaheim area. Highly recommend!
• RF

  Rylee Fox

  Aug 18, 2026
  1.0
  I rented a scooter from Amos Scooter Rentals for three days, and unfortunately, the experience was frustrating from the very beginning. The day before our rental, John called to verify the size of our vehicle. During the call, he was extremely rude and repeatedly cut both my mom and me off while we were speaking. We have rented and used scooters many times before and have never had an issue with our vehicle being too small. John insisted that I send him a picture of the cargo space in my car, which I did, along with a link to the vehicle’s dimensions. Our scooter was scheduled to be delivered to our hotel at 8:00 AM on the first morning. Since we were only in the LA area for three days, we had planned to have breakfast with family that morning. However, John insisted on meeting us in person to verify the vehicle, so we had to cancel our breakfast plans to accommodate him. When John arrived, he brought a three-wheel scooter even though I had rented a four-wheel scooter for my mom. My mom was understandably nervous because she has only used four-wheel scooters. When I asked why we received a three-wheel scooter, John initially told me that his company does not have four-wheel scooters. When I pointed out that the website advertises four-wheel scooters, he changed his explanation and said they only have a small number of them. The interaction regarding my mom was particularly disappointing. John said the Go-Go Elite Traveler would have an issue with someone her size and proceeded to ask her how much she weighed. She declined to answer because, quite frankly, asking someone their weight in that manner is inappropriate. I reminded him that I had already provided her weight when making the reservation and that information should have been on file. He then recommended that she rent a larger scooter, which we declined. John continued by talking about people over 600 pounds breaking scooters and then spent another 15 minutes explaining how customers had supposedly broken batteries, keys, seats, frames, etc. He also demonstrated how to dismantle and load the scooter. While I understand the importance of explaining how to properly use and transport the equipment, the entire interaction came across as more of a lecture than customer service. What makes this especially ironic is that John told us he was more in the “customer service business” than the scooter rental business. Based on our experience, I would strongly disagree. Good customer service starts with basic respect—listening to your customers, not repeatedly interrupting them, and certainly not making inappropriate comments about a customer's body or weight. Overall, the experience was unnecessarily stressful and left a very bad impression. We were visiting the LA area for only three days, and instead of starting our trip with our family, we had to rearrange our plans to deal with issues that should have been handled before the rental. I would not rent from Amos Scooter Rentals again, and based on this experience, I would have a hard time recommending them to anyone else. John could use some serious customer-service training.
• TH

  Tarsha Huff

  Jul 26, 2026
  5.0
  I was in California from the East coast quite a bit longer than anticipated. During my stay, my scooter was cutting out on me until it eventually went dead. Since my scooter is 18 years old, I chocked it up to old age and was ready to purchase a new one for $1600. Just to make sure my old scooter was really dead, I contacted at least 4 repair shops close to where I was staying but none gave me the feeling that they really cared about my problem except Amos scooter repair. The gentleman I spoke (John) just gave me the feeling that I was in good hands. I just felt like I could trust him. He even picked up my scooter and brought it back to me. Within 2 days he had my scooter back in business. The scooter is literally working as if it's brand new. I spent less than $200 so that's a savings of $1400 considering I was ready to buy a new scooter that same day. If you're on the fence about picking a company to work on your scooter, look no further. John at Amos is the one. Plus, he sells scooters just in case you need a new one. I just cannot say enough good things about Amos scooter repair and John.

Frequently Asked Questions About Amos Mobility Scooters