At FirstLight Home Care of Scottsdale, we provide trusted non-medical in-home care throughout Scottsdale, Paradise Valley, Phoenix, Fountain Hills, Rio Verde, and surrounding areas. Our fully insured and bonded agency uses background screened, W-2 employed caregivers to provide companionship, personal care, dementia support, bathing, post-surgery support, meal preparation, mobility assistance, and more. As a locally owned agency, we focus on dependable communication, flexible scheduling, and personalized care that helps seniors remain safe and comfortable at home. Our services range from short 4-hour visits to 24/7 care, with no weekly minimums and no long-term contract required.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.