LensCrafters

Reviews

• NS

  Nishan Singh

  5 days ago
  5.0
  BRANDO IS THE MANN He is so soft spoken, helped me out with everything. BEST lens crafters so far
• MM

  Molly Mychaels

  Aug 1, 2026
  5.0
  Celine is the best in the business! Professional, helpful and has great taste!
• KV

  Krishnav Verma

  Jul 22, 2026
  5.0
  Milla was the best, and super helpful. Would definitely recommend going to her for guidance. Overall super happy with my experience. Good Job LensCrafters.
• ML

  Mateo Lopez

  Jul 14, 2026
  5.0
  Very nice staff and great selection. Niko helped me quickly and attentively, great asset to the store! Will be back because of the service, very knowledgeable and kind.
• MO

  mayra O'Harris

  Jun 28, 2026
  5.0
  I've been coming to this LensCrafters location for years, and while I've always received good service, Niko provided the best customer service I've ever experienced there. From the moment my daughter and I walked in for our annual eye exams, Niko greeted us with a genuine smile and warm welcome. He immediately offered to help without ever making us feel pressured or rushed. I'm incredibly indecisive when it comes to choosing glasses, and after a while I usually feel like the person helping me becomes impatient or annoyed. Niko was the complete opposite. He was attentive, patient, and gave me space to browse while still being available whenever I needed his opinion. My daughter was also having a hard time deciding. She's worn the same frames for the past three years and wanted something different but was nervous about making a change. Niko took the time to listen to what she was looking for, understood her style, and found the perfect pair for her. He did the same for me. What really impressed me was how well he listened. I mentioned that my favorite pair of glasses, which I had forgotten at home, had become so loose and were falling off my face. I described them, and he immediately knew exactly which frames I was talking about. He told me to bring them back and said he'd see what he could do to fix them. My daughter and I live nearby, so we went home, grabbed them, and returned. Within five minutes, Niko had them fixed and fitting like new. This was especially meaningful because I'd been wearing those loose glasses for over six months. They hadn't been dropped or damaged, they had suddenly become loose. My husband had actually brought them into the same LensCrafters twice before and was told they couldn't be repaired. We were advised to contact the manufacturer instead, which was disappointing considering they were expensive glasses. Niko not only fixed them quickly, but he also restored my confidence in the level of service LensCrafters can provide. Niko is truly a gem. He made what is usually a stressful experience enjoyable, listened carefully, anticipated our needs, and went above and beyond to make sure we left happy. He is an incredible asset to LensCrafters, and I sincerely hope he receives the recognition he deserves.

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