Family First Vision Care - Happy Valley

Reviews

• B1

  Be Wise O Ye Kings 144

  3 days ago
  1.0
  The heavy set woman at the front was very rude and disrespectful. The Dr didn’t even introduce himself. It was a fast experience which was good but the customer service there sucks. I will not be going back to this location.
• BA

  Bjarki Arnarson

  Jun 20, 2026
  5.0
  I had a great experience at Family First Vision Care on Lake Pleasant Parkway. The entire team was very friendly, welcoming, and professional from the moment I walked in. They took the time to answer my questions, made the process easy, and provided excellent customer service throughout my visit. It’s clear they genuinely care about their patients and creating a positive experience. I highly recommend Family First Vision Care to anyone looking for quality eye care and outstanding service.
• FM

  Fernando Martin

  Apr 23, 2026
  5.0
  Everyone was great..
• CY

  Caila Young

  Jan 18, 2026
  1.0
  this place is horrible for so many reasons that have nothing to do with the doctor. he was friendly and efficient. the people working the desk and selling the products are completely useless. the lady that rang me up tried charging me over $70 for my appointment and when i challenged her, she whipped out a calculator to do the most basic math (she didn’t know 10% of 100 is $10..). i immediately knew she was clowning me. she came back with $60 as my total and entered it into a POS system as just $60 and charged me. my receipt says nothing except a $60 charge. it was very unprofessional, like the systems used at a farmers market or something. the point of my appointment was to get contacts, but the lady said i would owe $600 (again, she struggled with basic mathematics) so i walked out with just the new prescription. today, i came to get contacts from sam’s club and the doctor said they only gave me the prescription for glasses and she can’t order contacts without my contacts prescription. they’re closed today so nothing i can do about it at this point. absolute buffoonery happening in this store and as cool as the doctor was, i will not be back. waste of time.
• HC

  Heather Cobb

  May 3, 2022
  5.0
  Fantastic experience! Office staff was friendly and doctor was great! Explained everything to me and took the time to listen to my concerns. Highly recommend this location!

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