Fry's Pharmacy

Reviews

• MS

  M S

  Apr 24, 2026
  4.0
  I have been using this pharmacy for over 6 years. It is decent, most staff are courteous and competent; however, I have come across an occasional floater tech or Cashier that is there to ring up meds that have been rude. With regard to refilling an Rx - if you switch Dr's, and call in for a refill authorization with a prior Dr office the Dr will NOT approve it. I've accidentally done this with mine. The pharmacy does NOT know who your providers are. It is your due diligence as a patient to notify them of a change. If you need to know if your Rx insurance is accepted at a pharmacy - you can call the number on the back of your card FASTER than it takes to ask someone to run your insurance. With regard to someone saying they are a 'provider' and tried to bring back an incorrectly filled med (which is reportable to the Board) and they wouldn't take it back - you should know better that they are not allowed to take it back if you are indeed a prescribed. With regard to improperly filled meds, I have had it happen once and they have filled it with the correct one at a different location and instructed me how to dispose of the incorrect med. All pharmacies are understaffed and over worked. The grass isn't always greener. Find the best/courteous team and be an advocate for yourself at the pharmacy and at dr's offices.
• DE

  Darcie Ecker

  Mar 16, 2026
  1.0
  I used to come here for all of my prescriptions but the customer service has went down hill. The last time I went my daughter’s doctor phoned in a refill for her 3 days prior. I showed up to pick it up and they said, “it’s not ready yet, did you need it?” Umm… yes, I need it or I wouldn’t have requested a refill. And they said give us 30 mins and we can have it ready. Since I drove there with my 3 month old to get it, I had to wait in the car until they were done. But this has happened several times. They don’t actually fill it until you’re standing there asking if it’s ready, DAYS LATER.
• MM

  Mahmoud Moghaddami

  Aug 6, 2023
  1.0
  I am a prescriber and former customer of Fry's. I stopped my relationship with Frys' pharmacy long time ago, since things would never go right and I also stopped sending my patient's medications to the pharmacy and advised them to try different pharmacy. However I decided to give them a try, one more time yesterday. My medication was filled with wrong dose and in a minute, when i returned to the pharmacy and informed them that it was filled wrong, all I was told is " sorry, we can not accept the medication since it left the pharmacy. This is our policy". Wrong dosage and pharmacy not accepting the return? fine but that does not mean that I have to pay for the wrong dose. Called the store supervisor and I was on hold for 30 minutes and did not get anyone on the phone. The person answered the call, stated " Sorry, we are very busy". Still waiting for the supervisor to call back. Take my advice and do not fill your Rx at Fry's. They are understaffed and many errors happen under the pressure. I am going to dispute the charge of $86.00 and that was the last time I work with Fry's. They have lost the business with me and possibly many of my patients.
• LL

  L

  Jul 31, 2023
  1.0
  This pharmacy does nothing but screw prescriptions up. They are rude and inconsiderate.
• MC

  Mo Casorla

  Dec 30, 2016
  4.0
  Surprised to find out they actually have a drive thru and there's hardly any waits. Staff is knowledgeable and is easy to get your prescriptions filled here.

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