KEDPLASMA Goodyear

Reviews

• TH

  Traci Hill

  4 days ago
  5.0
  Staff is super friendly and helpful. They go above and beyond to make you comfortable and informed as your visit progresses. They explain each step in detail and answer any questions you may have. Staff checks in with you constantly during the actual donation. Staff makes sure there are no issues with your donation process and that your comfortable and feeling well. They pay within minuets and even offer a wonderful reward program.
• BH

  Barney Hernandez

  Sep 30, 2026
  5.0
  Deanna AKA"BON BON",Saba and Janet are the best. Donated at 7am and they were in high spirits. I highly recommend KEDPLASMA to anyone wanting to donate plasma.
• VC

  Vanessa Cano

  Sep 24, 2026
  1.0
  Incident Date: September 24, 2026 Approximate Time: 11:38 AM I am submitting this formal complaint regarding my experience today with an employee named Janet. I had an extremely upsetting and unacceptable experience while being disconnected from the plasma machine. When Janet removed the needle from my arm, she pulled it out very roughly. She did not communicate with me or explain what she was doing before removing the needle or preparing to bandage my arm. As she was getting ready to wrap my arm, I tried to place my hand over the cotton to help apply pressure. She released the pressure too soon, and blood immediately squirted from my arm and got all over me. This was alarming and completely unnecessary. I asked Janet if everything was okay and explained that she had pulled the needle out very roughly and that I was uncomfortable with the lack of communication. Instead of responding professionally or addressing my concerns, she gave me an attitude and continued to treat me disrespectfully. The bandage she applied was also poorly done. I did not feel comfortable leaving with it that way, so I had to ask another employee to redo my bandage. I showed the other employee what had happened and explained my concerns, and I was then asked to submit a written complaint. I want to be very clear: I understand that donating plasma involves needles and that there can occasionally be some bleeding. However, there is a difference between something unexpected happening and an employee handling a donor roughly, failing to communicate, releasing pressure too soon, and then responding disrespectfully when the donor raises a legitimate concern. I do not believe I was treated with the level of care, professionalism, or respect that I should expect as a donor. I am concerned about the way my needle was removed and the way my arm was handled afterward. I am also concerned that I had to find another employee to properly bandage my arm. I am asking management to take this complaint seriously, review what happened, document this incident, and address Janet’s conduct and handling of donors appropriately. I would also like to be informed of what steps will be taken to prevent another donor from having a similar experience. No donor should leave feeling unsafe, disrespected, or uncomfortable because of the way an employee handled them.
• SG

  Samantha Gonzalez

  Aug 25, 2026
  5.0
  KEDPLASMA by far is the best place to donate plasma! They provide exceptional costumer service. This particular location is clean, friendly, organized and overall provides a great environment to donate plasma.
• AN

  Angela Negrete

  Aug 22, 2026
  5.0
  I had a great experience here at Kedplasma. They were very quick and friendly. Cedric was amazing, very personable, professional, and friendly. I would highly recommend this Center to anyone. Thank you for making it great!

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