The negative reviews are consistent with my experience, and I would not recommend this location.
I went here specifically to have my prescription updated. After my appointment with Dr. Lopez, I received a prescription that did not work for me. I have historically had different prescriptions for each eye, but the prescription I received had the same power for both eyes. As a result, I was unable to see properly out of the one eye.
When I returned to have the issue addressed, I was unable to get a satisfactory explanation or correction. When I asked why the prescription could not be changed, I was told by Dr. Lopez, “that’s just the way it is.” I left frustrated and out over $100 with a prescription that I could not use.
I also experienced aggressive upselling during the visit. I was repeatedly offered contacts and brand-name glasses, and contacts were added to the final sale even after I had explicitly said I did not want them.
I ultimately went to another optician, who was able to identify the issue and provide a prescription that corrected the problem. They also gave me a discount for the inconvenience, which I appreciated but did not expect.
Based on my experience, I would recommend getting a second opinion if you have concerns about your prescription or the service you receive here.
I've never had such exemplary service at a Pearle Vision before in my entire life. Tria has been a delight from start to finish. I know for a fact that this will now be my resident home for all of my eyeglass and sunglasses needs.
BT
Becky Trask
Jul 22, 2026
Don’t waste your time here! I had an eye exam on June 26th to get my contacts prescription & order contacts. Because I wanted to change my prescription back to Acuvue, the receptionist said I would hear back in 5 business days. Since my appointment, I’ve called 3 times to find out when I would be receiving my contacts. When I call, there is no ownership, apology or explanation and only blame on the supplier. There was no follow up as promised, still no contact prescription or contacts as of July 22nd. I’ve been using Pearle Vision for years but it is time to move on to a company with good service and follow through.
MC
Michael Carouchi
Jun 15, 2026
Disappointing, can't get my glasses right. Getting excuses, We'll see if they fix it.
VE
Victor Encinas
Jun 12, 2026
What a great place to get glasses and contacts. The people are friendly and extremely helpful. Luke Pool is extremely knowledgeable and provided solutions I need to make the best decisions for my eyewear. The Optical Tech, Anyssa was great to work with and made me feel comfortable for pretests.