Club Pilates

Reviews

• SR

  Samantha Robbins

  Jun 9, 2026
  1.0
  I was disappointed with how this location handled my membership when I was dealing with an injury. I had already missed several classes due to ongoing pain and reached out to place my membership on hold while I recovered. I was surprised to learn that I would be charged a $35 fee to freeze my account, even though the reason was a legitimate injury. When I explained my situation and expressed concern about losing credits I couldn’t physically use, there was little willingness to work with me or offer an alternative solution. I was then told that canceling my membership was an option, but I would still be charged despite having accumulated credits from the previous months that I was unable to use because of my injury. As a customer, that felt unfair and extremely frustrating. Experiences like this are one of the challenges with franchise locations. Policies and customer service can vary significantly from studio to studio, and unfortunately this location’s approach reflects poorly on the Club Pilates brand as a whole. I have several friends who attend other Club Pilates locations throughout the Valley and have had much more accommodating experiences when dealing with injuries or membership issues. I enjoyed the workouts when I was able to attend, but the lack of flexibility and empathy during an injury has left a negative impression.
• LK

  Lisa Knox

  May 7, 2026
  5.0
  Kimberly is an amazing instructor!
• LM

  Linda Moyers

  Sep 20, 2021
  5.0
  I have, for the past 3 years, been trying to lose weight. Had 3 different personal trainers for those 3 years, and I know thru no fault of theirs, as hard as they worked with me, I couldn't lose a pound. I have been doing pilates for about 7 weeks now and have lost 10 pounds and several inches. Try it you won't be sorry! Oh yes, I'm 68 years old...never too late!
• BR

  Beth Roth

  Feb 11, 2021
  5.0
  Oh my goodness! Where do I start?!!!! I started at Club Pilates a year ago, never in a million years did I think I’d be so passionate about Pilates and love it so much a whole year later! I was not a person who enjoyed exercise. But Pilates has been life changing! This last year this place became my happy place, after losing my mom. The people are amazing and caring, and the instructors are all so great!!! Kimberly Meinhardt is an amazing instructor and tells you exactly what you should be doing, how you should be feeling, and what muscles should be engaged! She is so respected by her students for her passion and intensity to teach you how to be successful in Pilates! She’s like a Pilates Professor, and she CARES so much about her students!!! Samantha Darrin, Erin and Brittany at the front desk are true gems and create such a welcome entrance into the studio! Lindsey the owner is so kind and so caring! It’s a great place with a great atmosphere! Come and join! You will love it!
• LA

  Laura Andrzejewski

  Feb 10, 2020
  5.0
  Every instructor I have had has been amazing! Explains in details. Gives you options if a certain way doesn’t feel right. It’s amazing how much stronger I feel since going the past 2 months!

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