LensCrafters

Reviews

• MR

  Marco Ragheb

  Jun 16, 2026
  5.0
  All people over there are amazing, experienced and helpful.
• RG

  Raman Gevargiss

  Jun 8, 2026
  5.0
  I had an excellent experience at LensCrafters thanks to Barrett! He was incredibly patient, kind, and helpful throughout the entire process. He took the time to answer all of my questions, helped me find the right glasses, and never made me feel rushed. The customer service was outstanding, and the selection of frames was great with plenty of options to choose from. Barrett’s professionalism and friendly attitude made the experience enjoyable and stress-free. If you’re looking for quality eyewear and exceptional service, I highly recommend LensCrafters and be sure to ask for Barrett!
• JD

  Jayden Downing

  Jun 3, 2026
  1.0
  My recent eye exam here was the most impersonal experience I’ve ever had as a patient. Not one single staff member greeted me or introduced themselves, including the doctor whose bedside manner was particularly disappointing and lacking of the compassion and communication I’d expect from a provider. Additionally, the entire appointment felt rushed and detached, and it seemed like the focus of the practice was to move patients through quickly rather than providing patient-centered care. As someone who also works in healthcare, I could not imagine providing care without first introducing myself, acknowledging the patient, and making an effort to ensure patient comfort, especially considering I was a new patient at this practice. Basic communication, professionalism, and patient-centered care are standards I expect as a patient, and unfortunately they were not upheld during this visit. I would also like to mention that the staff member who handled my checkout after the exam was noticeably curt and presented with a demeanor that was unnecessarily cold. Seems like basic customer service also seems to be lacking here.
• SM

  Shayna M

  May 31, 2026
  5.0
  Great visit, the Dr. took time to explain some issues I was having with my eyes and gave me suggestions on how to remedy them. He took time to listen which doesn’t always happen these days.The woman who helped us find and fit new frames was very personable and friendly and made sure the visit ended on a high note.
• TP

  Todd Pederson

  May 17, 2026
  5.0
  Dr Labroff is an exceptional Eye Dr. You can tell that he truly cares about his patients. I have been going to him for years and will continue. Also, Jena helped me with ordering my new lenses and I want to say how kind and helpful she was with helping me. Jena and Dr Labroff are what makes me continue to come back to San Tan Village Eye Care, LLC over and over again.

Frequently Asked Questions About LensCrafters