Buena Vista Health & Recovery Center of Chandler

Reviews

• RT

  Russ T

  2 days ago
  2.0
  nice facility. cool staff, but don't dare have a seizure in rehab. They won't take you back after they promise to do so...
• SV

  Samuel Villalba

  Oct 3, 2026
  5.0
  Having been to six different rehabs, I can honestly say my stay here was an amazing experience, and it has made a huge difference in my recovery. Right from the start, the intake process set the tone. I can’t recall the exact name of the person I spoke with on the phone, but you could hear the warm smile in her voice. She wasn't just running through a checklist of generic questions—she knew the right follow-up questions to ask and brought so much comfort to the situation by explaining exactly how Buena Vista was going to help address my specific needs. Sara, the operational manager, made a world of difference during my time here. She is a solution-based leader with a heart of gold who always has a smile on her face no matter the situation. Just being around her inspired me to be a better person. Again, special thanks to Sara and leadership for how they handle client feedback regarding the nutrition team. While the food and nutrition department is still growing and developing its routines, management was always receptive to client input. Sara made sure our needs were advocated for, and the kitchen team actively implemented adjustments to ensure everyone was taken care of. A special thank you to my therapist, Christina, who helped me make some major breakthroughs in both individual and group therapy. Shout-out to Barb as well—her groups truly come straight from the heart. Big shout-out to my "brainiacs," Ed and James! The groups they lead gave me real education on why I do the things I do, understanding the brain and its functionality. What they provided helped me work through the barriers I’ll face in early recovery. I have new tools I was able to make big waves in identity and how to calm my thinking. The BHTs define true hospitality. They handle multiple personalities with grace and professionalism, sharing their own experience, strength, and hope so that every client feels heard and seen. Shout-out to Scott, Lance, Sue, Haley, Josh, my boy Sam, Paul, Dallas, Hardy, Jan, and many others across all shifts (and sorry if I missed a couple of names—pre-facility memory at work!). The day and night nurses are incredibly patient and have huge hearts. Case management is top-tier too—they listen to your needs, clearly explain available services, and make sure everything is lined up for success before you discharge. On top of the staff, the facility itself is excellent with private rooms, comfy beds, a modern look, personal TVs, and private bathrooms with walk-in showers. Huge credit to Scott and Ernest for keeping the entire facility spotlessly clean and maintaining an upscale feel. Even with new management actively refining and improving operations behind the scenes, the program remains incredibly effective. The entire team is deeply patient and knowledgeable about meeting you exactly where you are in recovery, while seamlessly balancing client care with the real-world skills you need to succeed after leaving. Thank you all for everything you did to help me on this path!
• AR

  Alex Romero

  Sep 29, 2026
  5.0
  Great program and very accessible for people that need help! I would recommend them for their care and passion they have for treating people with substance use!
• HW

  Howard Weiner

  Aug 31, 2026
  5.0
  The staff here at Buena Vista, which was taken over by Plugged In is wonderful.
• AM

  Aphrodity Molina

  Aug 20, 2026
  5.0
  I can’t say enough good things about this treatment center. Choosing to come here was one of the best decisions I’ve ever made. The staff truly cared about me as a person and made me feel supported, respected, and understood throughout my time there. I came in needing help, and I left with tools, knowledge, and a stronger foundation for my recovery. The environment was welcoming, the staff were compassionate and encouraging, and I never felt like I was just another client. I’m incredibly grateful for the people I met, the lessons I learned, and the growth I experienced here. This place played an important role in my recovery journey, and I will always be thankful for that. If you’re struggling and considering treatment, I highly recommend giving this center a chance. ❤️🙏🏼