Fry's Pharmacy

Reviews

• HP

  Hilda Pineda

  Apr 14, 2026
  5.0
  Exelente servicio siempre mi medicina esta lista y mi en lo personal me encanta
• EP

  Emely Plascencia

  Mar 17, 2026
  1.0
  If I could give 0 stars I would. The customer service is horrible! Every time I call in to ask for the status of my prescription I get told it will be ready at a certain time, I the go to pick it up sometimes even a little after that because I get it things happen but when I get there they say the prescription never got pushed through! So its going to be another hour! This is medication I need not just something i get for fun! Horrible service!
• DG

  donovan gilbert

  Feb 26, 2026
  1.0
  This pharmacy has been terrible for the entire 12 years I have lived in Avondale, if terrible is an extreme enough word. They continually take my prescription when I drop it off and never do anything with it until I call and ask what is going on and they say they will fill it for me and I can pick them up tomorrow. Always, when I go the next day, they give me 1 or 2 of the 4 prescriptions I have been on for a long time and give some random reason why they didn't fill all of the prescriptions I submitted together. One time I asked them "It has been a week since I dropped them off, why aren't they filled by now?" The person at the window looked at her computer and pointed to it and said "We have 973 prescriptions to fill as of now." Another time I was just disgusted by their customer service so I had a look on my face and the pharmacist looked at my prescription (It was an antidepressant) and said "I don't want you to be depressed." This was completely unprofessional and I was glad that I was in a car and she was in a window because I don't know if I wouldn't have stomped her head. I see my therapist every 3 months and she writes my prescriptions for a 3 month supply until I see her again. They ALWAYS fill it in 3 separate prescriptions so I don't get the full prescription and have to go through hell 3 times rather than just once. Every time I drop off my prescriptions, I ask them to fill them for the full 3 months and they always say that they will make a not of it in the system but that never works. Today, after my visit through the drive through is the time I decided to do this review because my therapist wrote my prescription for .5mg. I have been taking .5mgs of this for years. The first time I tried to pick it up they said it couldn't be filled because they need to confirm something with my doctor. So today I asked them what exactly the hold up was. She looked into it and printed me a copy of the actual prescription sheet and showed me that the doctor had written .50 and because it had a 0 at the end of it they couldn't tell if it was for 50mgs or .5mgs. They needed a clarification from my doctor on which one it was. How in the world would they think that my doctor would write for 50 mgs when I have been taking .5mgs as I said for years? She said "Well, you know... it goes from the doctor to the pharmacy... and we are the last line of defense." Are you kidding me. Now I really do think they are just screwing with me for kicks or something. I told them I am willing to accept the lower quantity and that they didn't need to look into it. I told them I would sign a release stating I accept the lower dosage. They told me they need to know from the doctor. I am moving out of the area on Tuesday so I hope they have it figured out by then. I have a bunch of other crazy stories about their behavior but I don't recall anything right now. I hope this is informative to whoever needs this information. They may treat other really well with respect but not me for whatever reason. I really hope their management reads this and makes some immediate changes or at least correct what is happening.
• RA

  Rev. Jayson Lawrence Asbury

  Mar 20, 2019
  5.0
  I had an issue with getting an out of state ex called in since I have homes in AZ and in Florida I didn't see the issue. But the awesome staff there worked it all out and let me fill it one last time. I'm sticking with my Pshychiatrist in Florida, and I just have him call to Walgreens or CVS for my efile rx's. So jo big deal. I fill everything else at Fry's and they are excellent. Nice, knowledgeable about every question you could have, pretty prompt, and I just overall like all of them. There are two pharmacists that are excellent and always busy, but they will take time to answer your questions, and the women that are the techs there are so sweet and nice. I wish they would let me fill my Florida rx there since I still have my residency in both Florida and Arizona, and I don't think it's a legal issue because Walgreens, CVS, Sam's Club, and Walmart will fill them. I'll try to ask again because I love giving my business there. But it iant a deal breaker! Thanks guys! You all rock! Jason Asbury

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