Phillips Chiropractic

Reviews

• RT

  really strange But true

  Jun 11, 2026
  2.0
  I was surprised to receive an $85 new patient fee that was never mentioned during either of the two phone calls I made before my appointment. Had I known about this charge ahead of time, I could have made an informed decision before coming in. I was experiencing significant back pain and was looking for immediate help since the office was nearby. By the time I arrived and was completing the paperwork, a muscle relaxer I had taken earlier had fully kicked in. While filling out forms, I noticed the office also offered massage services. When the fee was discussed, the conversation included mention of those services, and in my medicated state I mistakenly believed the fee being referenced was related to massage treatment rather than a mandatory new patient charge. The reason for my low rating is not the quality of care itself. Based on many of the other reviews, Dr. Phillips appears to have a good reputation, and I have no reason to doubt that. My issue is with the lack of transparency regarding the new patient fee before my visit. After receiving the bill in the mail, I contacted the office and spoke directly to the Doctor, hoping the situation could be reviewed, given that the fee had not been disclosed before my appointment. However, the charge remained in place, and I paid the bill. If you’re comfortable with an $85 new patient fee, this practice may be a good fit for you. I simply believe that fees of this nature should be clearly communicated before a patient arrives. In my experience, I have never encountered a separate new patient fee at a chiropractic office before.
• MS

  Maegan Skelton

  Jan 22, 2025
  5.0
  As my first experience with a Chiropractor at age 26, Dr. Phillips has been extremely helpful so far with my severe back, leg, neck, and shoulder pain. He helps me understand everything going on. He explained that I am not far off with my adjustments and I'm already starting to feel so much better with all of his help and advice! He also accepts my Ambetter insurance!! I highly recommend to everyone! The office is kind and makes me feel comfortable.
• DN

  D Nichols

  Jan 17, 2025
  5.0
  Ben Phillips and his staff are amazing. They have amazing bedside maner and leave you physically and emotionally relieved at every visit.🙂
• VW

  Virginia Wood

  Nov 16, 2024
  5.0
  Dr Phillips is a great chiropractor. He cares about you and wants to make sure you are taken care of. Dr Phillips and Stuff are very friendly. They treat you like family.
• MG

  Mandie Gatchel

  Mar 15, 2021
  1.0
  So disappointed! I was looking forward to discussing chiropractic care and the possibility of exploring acupuncture as a treatment for my migraines. Upon my arrival neither the existing patient in the waiting room nor staff were masked. After questioning the receptionist concerning this, she sheepishly pulled a mask on and informed that masks were not required. After the year we've all been through I feel that it is very irresponsible that any physicians office would go against this simple STATE MANDATED public safety regulation. I am sure Dr. Weum is a well trained chiropractor and it is truly unfortunate that I no longer feel comfortable with the prospect of being a patient at this clinic.

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