Kroger Pharmacy

Reviews

• JJ

  Jinjer Jamesgreen

  Jun 24, 2026
  1.0
  After years of being a loyal customer to kroger pharmacy, I am now in search of somewhere else to go asap. I will not deal with this pharmacy ever again. The majority of the pharmacy staff is unfriendly bordering on rude. The final straw for me however, was the pharmacy manager refusing to fix the pharmacy's mistake and telling me to "please do" when I asked about changing to a new pharmacy. How incredibly rude, unprofessional and uncalled for. Like I said. I'm looking for a new pharmacy. I refuse to be screwed over and then treated rudely.
• SB

  S B

  Aug 24, 2024
  2.0
  I've been using the Kroger Pharmacy at W. Markham and Rodney Parham for probably 15 years because it was somewhat convenient. I've never really had much interaction with the pharmacists, but what I have had was decent enough. BUT, the techs...it's freaking hit or miss if you get a nice one. I was there this morning ( Aug 24,2024 at 10 am) and if surly was a look, I sure to hell got it from the tech. I always make a point to say hi , be pleasant and say my name and I barely got to the counter and she said "what is your date of birth". All I got was a glare like she didn't care if I was dead or alive. Like I said I have had some nice ones, but 85 % of the time it's pretty bad. I'm going to try to find another pharmacy. If you hire people like this then you will keep getting crappy ratings. I know customer service seems to be going away but this is a joke and you are better off automating the counter someway than having staff like that.
• TJ

  Tamra Johnson

  Mar 15, 2023
  1.0
  This Kroger pharmacy has the worst customer service ever! It’s is consistently bad every month that I complete my refills. In any business where you deal with people, it will be stressful. If you accept the job, you need to learn how to still provide a pleasant experience for the customer despite the chaos you may be experiencing with orders. I’ve moved to a small local pharmacy that actually greets me as I enter and assist with helping me find the best price for my prescription meds. Do better!
• II

  iamwya

  Aug 29, 2022
  1.0
  Two women in the pharmacy are very rude. Been getting my medicine filled here for over 20 years, taking my business elsewhere.

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