Alisha Trent MD opened Brighter Day Whole Family Health June 2023. Which is her private practice. Brighter Day is different from other corporate healthcare systems. We do not bill health insurance for services. We do offer a concierge membership and patients can use an HSA card if they like or pay with cash or card.
This allows us to focus on treating the patients directly and if the patient does have insurance they use that towards prescriptions and medical referrals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.