We are a concierge family medicine office that provides concierge, relationship-based medical care to all ages. Our practice philosophy is to treat each of our patients as if they are our family members. Due to only accepting 600 patients as opposed to the typical 2500 patient panel, we are able to offer 24/7 access, minimal to no waiting room time, same day/ next day appointments, and unhurried office visits with Dr. Moore. We try to remove all of the hassles and inconveniences that are so prevalent in today's healthcare system. We are also one of the only practices in the state that offers concierge medical care to all ages.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.